Refund policy
At Camel Nuts, we are committed to deliver all orders within 3–5 business days after payment confirmation.
Stock Availability & Refunds
In the unlikely event that a product is out of stock, we will offer either:
- A partial refund for the unavailable item, or
- A replacement of similar value, based on your preference.
Returns Policy
To maintain the highest quality standards, all food products are strictly non-returnable once delivered.
Exception:
If the item(s) received differ from your order confirmation or invoice (e.g., wrong nut variety or quantity), please contact us immediately.
What to do:
- Do not open or consume the product. Keep it in its original, unopened packaging.
- Provide clear photos of the packaging and invoice within 24 hours of delivery.
Any other exceptions will be reviewed on a case-by-case basis by our team. Camel Nuts reserves the right to decline returns if the above conditions are not met.
