FAQ (Revamp)

If you have any additional queries, please reach out to us via email camel@camelnuts.com

No, you will be able to checkout with a guest account.

However, we encourage you to register for an account for a free 10 points redemption that helps you to work your way towards a greater discount for your next purchase.

Please click on the 'Rewards' button located at the bottom left of the screen to find out more.

Our utmost priority is to ensure timely delivery of your orders within 3-5 business days.

Deliveries are only available on weekdays, specifically Monday through Friday. Please note that weekends and public holidays are excluded.

However, in case you require urgent delivery, kindly inform us at camel@camelnuts.com and we will make every effort to expedite your order, subject to the availability of delivery slots.

We conduct rigorous quality testing on all our products. However, in the unlikely event that you are dissatisfied with the taste of our products, kindly contact us at camel@camelnuts.com, and we will endeavor to address your concerns to the best of our ability.

At present, we exclusively offer local delivery services. Nevertheless, you have the option to select self-collection during checkout and coordinate with a courier service to collect your order from our location.

We kindly request you to inform us in advance if you plan to opt for this alternative, to ensure that we are fully aware of your order.