Camel's Hari Raya Festive Sale (9 May - 4 Jun), Mon - Fri, 8am - 6pm, Sat - Sun, 8am - 5pm @ 127, Defu Lane 10

Privacy Policy

At Camel Nuts, we are committed to complying with the Personal Data Protection Act.

We take our customer’s privacy seriously and we will only use your personal particulars in the manner set out in this Privacy Policy.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

If you have any comments, suggestions or complaints, please contact us at: 
queries@camelnuts.com.

Collection of Personal Information

In making a transaction via our eCommerce site, the personal information we collect may include your:

- Name
- Delivery Address
- Email Address
- Mobile Number
- Date of Birth
- Gender

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

Use and Disclosure of Personal Information

The personal information we collect from you will be used, or shared with third parties (including related companies and third party service providers), for some or all of the following purposes:

- To facilitate your use of the Services (as defined in the Terms of Use) and/or access to our eCommerce site
- To process orders you submit through our eCommerce site, whether the products are sold by Camel Nuts. Payments that you make through the site for products, whether sold by Camel Nuts, will be processed by our agent;
- To deliver the products you have purchased through the site. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier);
- To update you on the delivery of the products and for customer support purposes;
- To send you marketing and/or promotional materials about our or third party’s products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. 

In exceptional circumstances, Camel Nuts may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests.

Camel Nuts does not engage into the business of selling customers’ personal information to third parties.

Withdrawal of Consent

You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at the following email address: 
queries@camelnuts.com

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. 

Updating Your Personal Information

You can update your personal information anytime by contacting us at our email: 
queries@camelnuts.com

We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes

Accessing Your Personal Information

If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Camel Nuts within the past year, please contact us at our email: 
queries@camelnuts.com. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

Security of Your Personal Information

Camel Nuts ensures that all information collected will be safely and securely stored as best as possible. 

We maintain our technology products to prevent unauthorised computer access.
We will also securely destroying your personal information when it is no longer needed for any legal or business purposes.

If you believe that your privacy has been breached by Camel Nuts, please contact us at our email 
queries@camelnuts.com.

Sale to Minors

Camel Nuts does not sell products for purchase by children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.

Data Collection

Camel Nuts or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalised experience when you use the Services and/or access our eCommerce site.

When you visit Camel Nuts, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

- Your computer's IP address
- Browser type
- Webpage you were visiting before you came to our Platform
- The pages within the Platform which you visit
- The time spent on those pages, items and information searched for on the eCommerce site, access times & dates etc
  This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.

No Spam, Spyware or Virus

Spam, spyware or virus is not allowed on our eCommerce site. Likewise, you should not send any messages which contain spam, spyware or virus to us. If you would like to report any suspicious messages, please contact us at our email 
queries@camelnuts.com.

Changes to the Privacy Policy

Camel Nuts shall reserve the right to modify and change the above mentioned Privacy Policy at any time. Any changes to this policy will be published on our site.